By Anubhav Srivastava Before we get into how to deal with this question. There are three keys to remember. The first thing to remember is to agree with the customer as much as possible. They say the Customer is always right. We all know that is not true. However, we need to agree with them anyway. Showing empathy is the …
By Anubhav Srivastava Except for the largest of businesses with massive capital and resources, competing purely on price is sure way to eventual failure. You walk on such razor thin margins, that even the slightest of variations could make your business unprofitable overnight. Suppose you charge Rs. 5000 for your service, a competitor comes and offers the …
By Anubhav Srivastava Let me tell you a true story. A wealthy gentleman once walked into a Car Store, wanting to purchase a high end sports car. When he walked into the store, he went to the sales guy and told him that he wanted to purchase the car. The salesman who became quite excited with the possibility of …
By Anubhav Srivastava If you stop the habit I am going to be mentioning, as much as it is possible, it will skyrocket your productivity and your business’s productivity tremendously. That habit is multitasking. Most people think that by doing multi-tasking they are being productive on more than one thing at one time. In reality, they are ruining two …
By Anubhav Srivastava Conventional sales wisdom says that everyone is not your customer. That’s true! Just because there are thousands of types of fish in the sea, it doesn’t mean all of them are edible! But conventional sales wisdom also says the following – you should sell to someone who needs you. That’s a myth or at least incomplete …
By Anubhav Srivastava How many of you are into sales? If you are a business owner or have a sales job, you will probably raise your hand. If you are not an owner but an executive, you may raise your hand. If you do not belong to any of the above categories, you may not raise your …
By Anubhav Srivastava Many of us have big goals and most of us work hard to achieve them and yet many times we do not hit those goals despite working very hard. There are various reasons why we may not achieve our goals despite working very hard, but perhaps one of the biggest reasons is that we are working …
By Anubhav Srivastava One of the biggest myths in time management is that time is money. Time is not money at all. Let me ask you a question. If you lose money, can you make it back? Of course you can! It maybe easy or extremely hard depending on your circumstances but it is not impossible. But can you get …
Sanjeev Bhatt is the owner of the India-based multinational company Radico which is an organic hair colour brand in 44 + countries across the globe performing very well with high customer satisfaction. His company Radico entered the Indian market also recently two years back and is expanding fast with growth of organic shops in country, his brand is available in …
By Anubhav Srivastava Life long learning is one of the pre-requisites for success. If you stop learning you stop progressing and once you stop progressing, you become stagnant. And guess what, just like stagnant water, after a while, stagnant people begin to stink.Most of us don’t even try to learn, and God help those people. However, there are many people …